Balanced Scorecards Quiz 4 (20 MCQs)

Quiz Instructions

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1. An organizational objective is Obtain Excellence Awards and an indicator that helps us measure the results is:

Correct Answer: A) Awards of Excellence Obtained.

2. Under financial perspective, when the goal is to prosper which is the measure?

Correct Answer: C) Return on Equity.

3. It provides the infrastructure for the achievement of other perspectives.

Correct Answer: C) Learning and development perspective.

4. An indicator of the perspective of learning and organizational development could be:

Correct Answer: A) Retention of key personnel.

5. Under BSC perspective, people are measured thru employee retention, training, skills, morale

Correct Answer: D) Learning and growth perspective.

6. The growth in market share is used in calculating the net income effect of

Correct Answer: D) Either cost leadership or product differentiation, depending upon the strategy chosen.

7. Which is not an essential element for the development of specific operational objectives and measures from a financial perspective

Correct Answer: C) Cost Increase.

8. An indicator of the financial perspective would be:

Correct Answer: C) Investment return.

9. What is not there are three perspectives of learning and growth

Correct Answer: B) Financial Capability.

10. How else is the balance score known?

Correct Answer: B) Integral Handle Box.

11. It is the process by which an organization defines its mission and vision in order to establish its overall objectives and strategies.

Correct Answer: D) Strategic planning.

12. It consists of four quadrants and is used for strategic planning

Correct Answer: C) POWDER.

13. Indicates the main goal of the organization, the long-term path that the organization proposes

Correct Answer: D) View.

14. In the scorecard balance, perspective prevails:

Correct Answer: D) None of the above. Everything is a balance.

15. Which of these authors gave the first leadership strategies with this modality of BSC?

Correct Answer: A) Robert Kaplan y David Norton.

16. The Mapping for the realization of the Balanced Scorecard (BSC) are

Correct Answer: A) Financial, clients, process, People.

17. Who were the creators of the Balanced Scorecard?

Correct Answer: C) Kaplan y Norton.

18. BSC perspective that covers the area of shareholder needs and focuses on the requirements of creating shareholder value

Correct Answer: B) Financial perspective.

19. It is a way of measuring an organization, unit, project or person according to its achievements and goals.

Correct Answer: D) Indicators of performance.

20. Doing the things that best lead to the achievement of the results is:

Correct Answer: B) Effectiveness.