Balanced Scorecards Quiz 5 (20 MCQs)

Quiz Instructions

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1. It is a purpose with which a Balanced Scorecard or CMI is built.
2. What is the process perspective?
3. The Balance Scorecard analyzes measures
4. A process for managing strategy characterized by setting objectives, aligning strategic initiatives, allocating resources, and setting milestones.
5. Under BSC Perspective, operations is measure thru quality, cycle time and costs
6. Who were the creators of the Balanced Scorecard (BSC)?
7. Under Customer perspective, if the goal is Customer partnership which is the measure?
8. In what year was the Balanced Scorecard methodology created?
9. To be successful *****, how we must appear to our investors:
10. Increases the use of installed capacity, this is an objective of which of the following perspectives
11. Which country was the pioneer of the Balanced Scorecard?
12. What are the 5 management principles of the Keplan and Norton BSC model?
13. Purposes with which a BSC is built are:
14. In what year was the Balance Score created?
15. The first two companies to use the balanced scorecard were:
16. It is the perspective of the BSC that has three main categories of variables: Employee capabilities, information systems capabilities, and empowerment.
17. BSC prospects are?
18. To satisfy customers, what processes must we excel at?
19. An organizational objective is to implement the Occupational Health System and an indicator that helps us measure the results is:
20. What is the indicator table for?